How Can Twitter Lists Be Used Strategically?

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I just got my invitation for twitter lists this morning, and got really excited to explore how to use them effectively. I started to put together some lists that I thought would be useful, (Big Thinkers, Emerging Media Trends), and then discovered Listorious, an aggregator of all the best twitter lists. Even better. I did notice that the top lists have a bunch of people in common, so ‘lists’ have essentially been a way to separate the wheat from the chaff, and see who the crowds have decided are the most important people saying things that matter.

I decided to make a “meta-list“, combining all the top people from all the top lists that mattered to be. Unfortunately, I didn’t realize that there is a 500 person limit for the lists, so I’ll have to go back in and pull some people and add others… it’ll be a work in progress. But, it’s a combination of people from the Newmedia, Thought Leaders, Tech Pundits, Most Influential in Tech, MediaWonks, and Social Media Must Follow, among many others, I’m sure.

I think it’ll be interesting to see how the information that’s been filtered can be used, analyzed, and remixed to make ever better collections of “quality content” and “experts”, and leverage these combinations to spot emerging trends or see the big picture in a new way.

I saw someone tweet that Lists is like an RSS feed aggregator. The difference is, Lists isn’t just a blast of one-way information – there’s conversation going on, and you can dip in whenever you like.

How can Lists be set up strategically? Can they be viewed as user-generated forums? Now you have the ability to put many (seemingly?) unrelated people in the same “room”…. this could be a powerful thing if everyone in the room agrees to cooperate/collaborate. Could we start assembling really smart people, the movers and shakers, into these loose, non-hierarchical spaces, in order to have a huge, focused collective discussion? Could we focus in on a topic or a problem to tackle?  Have a conversation intended for a set starting point and duration, and then move on?

A lot of twitter can be an echo chamber, but now instead of using hashtags, we can hyperfocus into forums (“lists”). Could this work?

Will the Future of Reading Be Digital?

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In the past week, I’ve come across several examples of new products and services that illustrate the transformation that’s underway in how we read books and tell stories. Companies are embracing the trend towards digital. Here’s a quick overview of what’s out there:

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DisneyDigitalBooks

Just this past week, the Walt Disney Company launched DisneyDigitalBooks.com, an online book service that gives its target audience of 3 to 12 year olds access to the electronic versions of over 500 of Disney’s books.

The books, which are organized by reading level, are read aloud by voice actors (complete with sound effects) for younger children in the ‘Look and Listen’ category of the site. Older children can click on any word while reading, and the word will be pronounced out loud, with an age-appropriate definition provided. For budding novelists and amateur mediamakers, there’s the ‘Story-Builder’, which allows children to construct their own stories using a drag-and-drop functionality to add character art and text. Continue reading

The Future of Collaboration Begins with Visualizing Human Capital

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How can the power and scope of social networks, combined with human capital metrics, be used to facilitate shared creation and innovation?

It’s becoming more accepted that collaboration, not competition, is a more effective avenue towards producing emergent, innovative results. Now that millions of people participate in online social networks, it seems high time to develop a system of matching people’s skill sets with common values and goals in order to bring about positive change. Continue reading

Whistleblowing Goes Viral: Amateur Videos Shine A Spotlight on Corporate Ethics

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corporate america under pressure

What happens when you combine a disgruntled consumer, a recording device, and a distribution platform? A PR mess and a crack at social justice!

There have been forums online for years now that have acted as sounding boards for customers and employees who felt they’ve been wronged by a corporate monolith (think walmartsucks.org, verizonpathetic.com, allstateinsurancesucks.com), but we seem to be entering the era of video complaints now. Continue reading

Mapping the Geospatial World: A Tool for Social Change

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It’s part of human nature to label, classify, and quantify the world around us. We feel empowered when we’re able to create structure and meaning out of our surroundings. Maps have been used for thousands of years to that end; enabling us to plot a course, make informed decisions of paths to take, and decide which trajectory will give us desired results. In today’s modern culture, digital media has taken mapping to a whole new level, giving us the ability to visualize our world in 3D, and on a global scale.

So what do maps have to do with social change? Potentially, everything. A map is a tool, and historically those that have the best maps win. Several digital and social media tools are in the process of converging to create unprecedented platforms for sharing information in real-time. Whereas software like Google Earth allowed us to visualize on a macro scale, these new tools map information on local levels. GPS software, location based tracking, souveillance, and geotagging are coming together to produce information-rich maps that can be visualized in both space and time. Powered by social media, a space is being created where real-time maps can be used to empower communities to connect and collaborate instantaneously.

GPS & Location Based Tracking

We’re all familiar with GPS systems. For those of us who are hopelessly spatially clueless, a navigation system in the car and on our mobile device has been a blessing. Now, there’s a move towards utilizing that tool at the social level. For example, Google recently announced the launch of Latitude, a located-based tracking application that can be downloaded to your phone. It allows you to see where your friends are on a map, and also stay in contact with them via text messaging or chat client. Though there are privacy issues that can be raised with this type of transparency, today’s digital culture lends itself to an exhibitionism that is changing the way we interact as a society.

Sousveillance & Geotagging

Just as surveillance denotes being watched by others, sousveillance indicates the practice of becoming the watcher by recording and streaming information individually. Digital cameras and camera phones, combined with distribution methods like blogs, YouTube, and Flickr allow citizens to generate and share content independently, without needing to rely on traditional media sources. In addition to being socially generated, the content can also be made geographically meaningful. Geotagging is the process of labeling information, in this case pictures or videos, by location. Content is no longer just about “what”, but “where”.

One of the most recent commercial examples of presenting information in this way is a project by the Washington Post, called TimeSpace. They’ve created an interactive map with a timeline that displays news (videos, pictures, articles, and commentary) that has been tagged by location. Users can then see the patterns of where and when events occurred, and watch how they unfolded over time.
timespace

(via http://specials.washingtonpost.com/timespace/world/)

Social Media

Social media is the driving force as well as the glue that holds the rest of these elements together. Online social networks have created opportunities for people with similar interests, values, or ideas to connect, share information, and form relationships. The barrier has never been lower for collaborating with mass groups of like-minded individuals and mobilizing towards a common cause.

There is a project in the works right now called Groundcrew, that may set the stage for harnessing the power of social media for social change. With a public beta set for March 2009, their mission is “to make technology that changes how it feels to be alive”. Here’s how they describe the project:

“Using our web interface, worthy projects, organizations, and businesses can build “squads” of real-world helpers/participants. Organizers can view data from their squad in real-time, using text messaging and GPS; they can see who’s available at any moment; and they can give assignments—either mass assignments or systems of individual assignments—to help people work together.”

It will be fascinating to see how this idea plays out over the upcoming months. There are many social networks organized around specific causes or events, but this may be the first to create a system of stand-by volunteers on a local level ready to be coordinated for a project.

welcome
(via http://groundcrew.us/screenshots)

The Future?

Mapping and visualization tools combined with social media are introducing new ways of creating and sharing information-rich content, and then taking action. The ability to see people, things, and events spatially and over time affords us the opportunity to analyze and view the world in a new way. Maps transform information from static to fluid, from an object to a set of processes. By contributing content to the map, or time and resources to the social network, we participate in a cultural dialogue and in history. What kinds of social or economic impacts can we expect to see (or make) when we are better able to visualize the people and events around us, and our proximity to them? The goal could be something as simple as ‘supporting local agriculture’: Farms could upload photos and videos of their operations, notifying community members when their grass-fed beef or free-range chicken is ready for pickup. Community-based farm cooperatives could notify volunteers when to pitch in for the spring sowing or fall harvest. Groups could form in order to participate at farmers’ markets, organize a seed exchange, raise public awareness, or even share gardening tips.

Local level real-time mapping is making the world a seemingly smaller, more transparent and manageable place. The information it provides, like any map of value, helps us understand the patterns and relationships within our surroundings and gives clues about what action to take to achieve desired results. In this case, it could be a bottom-up approach to social change by self-organizing into groups to tackle real world problems. In an uncertain world with massive social issues to be faced, our success as a society is going to have to start with a good map.

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