
Ahhhhh! They're all Smiths!
After spending a month in Europe co-producing the Future of Money video in Berlin and then presenting it at Sibos in Amsterdam, I have finally returned home to New York to catch my breath and reflect on what just happened.
The week at Sibos was both enlightening and discouraging. Being surrounded by thousands of similarly outfitted bankers was surreal, and Matrix-like. The video we presented during Monday morning’s keynote was intended to plant a seed about what is going on, to provoke them, to inspire them. The feedback I received afterwards was mostly positive, but the message seems to have mostly gone over their heads.
The problem isn’t just that we are speaking different languages, but that we live in different worlds.
The impression I got over the week is that the finance industry is in the business of making money and maintaining the status quo. They threw around a lot of words like “rebuilding trust” and “resilience” and “innovation,” but I never heard any conversation about what those things mean and how they intend to do them.
There was talk about real-time information, cloud computing, and mobile technology – and how banks can use these things to operate more efficiently with each other – but not about how the industry can be revitalized to actually improve the quality of people’s lives by empowering them with new tools and information. (We were mostly referred to as “end users,” or sometimes more fondly as “customers.”)
One evening, I was invited to an exclusive VIP dinner, where I sat at a round table with Paul Saffo, John Hagel, and the CEO of Swift himself, Lazaro Campos. Lazaro picked my brain about the future of banking and asked me what young people want. The answer to me is so simple and obvious that apparently it’s elusive or opaque to those who can make it happen.
I told him that I don’t trust banks, and that there is nothing about a bank that would entice me to feel pride in being associated with it. I’ve had time now to think more about it, so I’d like to expand on what I meant.
All the decisions about where I spend my time, attention, and money say something about me. For example:
I buy organic food from local farms and products and services from local businesses. – (I believe in building resilient communities by supporting local economy.)
I have a garden, I fish, I hunt, I brew beer. – (I find empowerment, gratification, and joy from understanding where food comes from and how to get it myself.)
I recycle. – (I understand that we live on a planet with finite resources and I want to reduce my impact.)
I don’t shop at Wal-Mart. – (I prefer not to buy products that were produced in a country where people’s labor had to be exploited so I could “save” a dollar.)
I practice yoga and meditation. – (Physical and mental health are important to me.)
OK, this could go on, but these are just a few lifestyle choices to make a point about the way I want to interact with my environment and my own body and mind.
Now, what does my bank say about me?
Nothing.
I haven’t found a bank that offers a real competitive advantage over another, in terms of how it represents me and my lifestyle.
So, what WOULD I want from a bank?
Transparency
As Caroline Wooland put it in the Future of Money video:
I would share almost all of my information with complete strangers because I feel there’s an integrity to the way I live, and it’s fine for other people to know about that.
I feel the same way. Why don’t our banks operate like that? All I know about the way my bank works is that I deposit my money there, and then they take that money and go make money off of it. Where is that money going? Where is it being invested? Can I have control over how you use my money? Can I set a standard of where I allow you to invest my money, so I can be proud to say my money is being invested in green technology, or local initiatives, or ANYTHING that I care about? Or is it just being thrown around in a speculative market and making money off of itself, without generating actual value or wealth for the world?
If so, that doesn’t make me proud. It makes me ashamed.
Intelligent Investing Opportunities
I make almost all my purchases on my debit card or on the credit card that’s linked to my bank account, because I like keeping track of where my money goes. So, in terms of spending, my bank knows who I am and what I care about. I’d also be happy to link my Twitter account to my bank account so they can know the kind of people and organizations I talk to and the articles I’m reading, to give an even more granular understanding of what I’m about. I’d link my Meetup account so they know the kind of events that interest me and the conferences I attend. I’d link my foursquare account so they know the stores and restaurants I patronize. I’d basically provide everything, if in return, I could have a service that was like the eBay or Netflix of investing. Show me opportunities where I can micro-invest in things I care about. Recommend ways I can save money on the things I already buy regularly. Show me how I can leverage my network and invest with a whole swarm of people. (Think
Groupon for investing.) And then make each of these investments a part of my digital identity. I WANT people to know. I’ll wear it like a badge. Give me a service that empowers me to invest intelligently and in a way that represents the ethics I believe in, and I’ll tell everybody about it. This information will become part of “Social Credit Score”, which will be more important than our current credit scores one day. Oh, I’ll also need you to provide a Reputation Management service for all this information.
Real-Time Data Visualization
This should be obvious, but
Mint.com is the only service I’ve seen so far that actually has cool visualizations of the flow and distribution of my money, and it’s still not robust. I want a better version of that. In real time.
Social Network Analysis for Co-Production Opportunities
I need a bank that understands that I’m connected to the web and my network pretty much all the time, and they are as real a part of my “wealth” as money. I need a service that helps me visualize my social networks and exchange information with them rapidly and easily. I also want to be able to find more people who share my visions and interests so that we can take action together. I’ve been succeeding at this serendipitously so far – (if I hadn’t become a member of
Space Collective, I wouldn’t have found @gabrielshalom and the Future of Money video wouldn’t have happened.) But I want some more intentionality behind this. Again, like Netflix recommendations, but for people and projects. There are a lot of people out there who want to cooperate and collaborate in order to manifest something together and make their lives and the world a better place. How do we find each other? Could a BANK help hook us up and then provide us with the information and resources we need to take an idea to action? Could we display projects we want to work on that are socially responsible and environmentally sustainable, and the bank links us to the investors that can help actualize it? I need a service that helps link unmet needs with unused resources. Where’s the database that makes this information transparent and available?
Complimentary Currencies for Local Economy
Money is not going to go away anytime soon, but it is not the ideal form of currency for every kind of transaction. Why is it not simple for individuals and communities to implement local currencies in order to exchange goods and services, and build trust, relationships, and resilience? Could a bank help with this? And I’m not talking about a centrally issued currency. I’m talking about taking some tips from initiatives like the
Metacurrency Project and
Open Money, and providing tools for communities to create their own currencies.
“WHAT?!!?”, says the bank. “BUT WE’LL BE DISINTERMEDIATED!!!!”
Well, that’s a narrow perspective. What will happen is a strengthening of local economies, and a multitude of new business opportunities that will arise BECAUSE there is that infrastructure that keeps things moving even in times of “economic crisis.”
And besides, it’s already happening. It makes sense to have a commons, and it makes sense to share resources when appropriate and viable. It makes sense to remove the layers of abstraction that money creates, and to design currencies that actually rebuild social fabric. It makes sense to know the people that are within your proximity, and be aware of the resources they have at their disposal, and have systems in place that allow them to be exchanged.
So, returning to the dinner table last week – Lazaro, these are a few things I want. Will they come from a bank? That’s up to you guys. I’m telling you the values I have, the way I want to live and work, and the tools I need. I have a vision of a new kind of economy, an open society, and new models of peer to peer production.
But does the financial industry care?
Well, here’s a quote from SWIFT’s Deputy Chairman, Stephan Zimmerman, during the closing plenary. You can watch the video
here to get the full context, but this is what he had to say about the expectations of Gen Y:
I wonder, are those convictions strong enough to overcome the realities of what makes the financial industry or system tick today………. My own take on this is that the prevailing values may be stronger than the new values.
That one statement was like a punch in the gut. My interpretation of it was “It is what it is, and it’s not changing.”
If that is the ethos of the financial industry, then I don’t understand what they mean when they call for “innovation.”
I will say that I had a great time with the Innotribe team (the tiny contingent of creative troublemakers at Swift). They seem to be trying hard to make a real impact, and are really willing to take risks. (hell, they invited me there.)
But if “the financial industry” at large, (whoever that is), doesn’t understand that there is a new mindset that is spreading around the planet, how can they expect to tap into it?
It wasn’t lost on me that I got looks of skepticism and cynicism by some of the bankers that week. I also got plenty of looks that made me feel like someone was going to pat me on the head and say “Awwww, well that’s a cute idea! But you obviously have no idea about how the world works.”
Infuriating.
I do get it. Everyone gets it. The wheels are barely being held onto the cart to keep the grand illusion of this dog and pony show going.
The word “vision” means seeing beyond what is. It means a fundamental shift in the way we choose to interpret the world and our place within it. Everything about “the way things work” is, and always has been, an evolution of socially constructed realities. What happens when we change the meaning of reality?
This isn’t a recession. It’s the growing pains of a transformational evolution in how humanity functions.
People are waking up, consciousness is evolving, and the infrastructures are being built to make it easy for people to communicate, connect, collaborate, and build a world that is mutually beneficial FOR ALL. Beyond a zero-sum game. It’s possible. It’s a choice. We can all be a part of it, and everybody wins.
Join the party.
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Venessa,
I feel I’m on a similar path as you, but have failed to acquire the opportunities. I admire your dialog and applaud you have acquired an audience.
As much as I agree with your mission, it must be said everyone does not think alike. I’m anti-monopoly, pro-individual, and believe that democracy can succeed through technology. I must respect the outcome of the elections in the United States, which illustrates many individuals think differently than me. I rarely agree with conservatives/right wingers/libertarians, but must respect they have an equal right to be heard.
As much as you want bankers to understand you, you must learn to understand them. It is not the banks vote you should be concerned with, it is the populace’s. Understanding them will help articulate your point of view.
Scott, thank you. How does what you say here go together with your ambition:
I think where we agree is that to reach our individual or shared vision we do not pick up the jackhammer to break away someone else’s pouring of cement. We build -as you do- tools that help us flourish and prosper, share the love and joy of creating. May those who have a heart left inside their concrete, if they wish, blast it away themselves to join the new movements towards sharing, caring, and prosperity. We are here to play a better game. Call it a calling. You have the ball. Play.
I’m attempting to play the game, but the game requires participation. The quote you refer to is about the demographics of voice. Public opinion is in the hands of the few. The constitution of the United States mandates the freedom of speech, but says nothing about the freedom of being heard.
Contradiction is not necessarily bad, it is the foundation for approaching the truth. I don’t see the quote you selected as a contradiction to my prior comments and Vanessa’s article.
I apologize if my reply was received as disrespect. What the Do Good Gauge is suggesting may be so far removed from any existing social technology that it is difficult to grasp. The following link is another attempt to introduce understanding Public University
Vanessa, I respect your effort. Please keep up the great work.
Was Triodos Bank represented? The only bank I trust to represent me. And maybe the Co-operative Bank in the UK.
Welcome to the real world… and what those who’ve been working for change for decades have to face.
(I’m a 60 year old who not only refused military induction way back during the Viet Nam era… but even refused the 2s deferment I could’ve had because I believed it was an elitest excuse to have a war and only make the poor fight it!)
The solution lies in making an end run around these paradigms.
Credit Creation and the Building of Sustainable Economic Ecologies
http://culturalengineer.blogspot.com/2010/02/credit-creation-and-building-of.html
Why Politics MUST be Localized
http://culturalengineer.blogspot.com/2010/10/why-politics-must-be-localized.html
The Commons-dedicated Account IS that natural path.
Empowering the Commons: The Dedicated Account (Part I)
http://culturalengineer.blogspot.com/2010/08/empowering-commons-dedicated-account.html
While I may have lost my home and credit in developing it… at least I now have a patent. However attention would be more helpful. I’ve paid my dues and honestly believe its foolish for this to be ignored.
Don’t wait for the financial elite to embrace your values. They won’t. They don’t understand much about life. They are children. Unfortunately dangerous children. Don’t indulge them. They will leave you feeling that YOU are the child. And worse yet… eventually they may get you to believe it too.
Real change requires more than platitudes and good intentions… it requires tools. Whether those tools end up being tools of war or more peaceful mechanisms is up to US.
I build healthy tools.
hallef&*$kinglujah sister. brilliant. _this_ is intellectual violence.
Venessa,
As a practicing architect I come across quite a few bank-as- type designs (banks-as-cafes, etc)that speak to the culture of the bank itself. (Though no banks-as-gardens yet.)
There are also bank design competitions that may address some of your lifestyle choices, such as this one from this week, where DBS Bank pays Gen-Y for crowdsourced branch concepts. “DBS Bank in Singapore just announced the winners of its “I-Designed-A-Bank” branch concept contest. The bank received over 80 design entries. The contest was open to people of all ages, although 80% of the entries submitted came from those under 26. The youngest person to submit a design entry was 10 years old. The contest attracted a healthy Facebook following, with over 2,100 fans on a dedicated “I-Designed-A-Bank Branch” page.” http://bit.ly/99W7Qg
I’m a great admirer of architecture and its relationship to the aesthetics of a culture! It’s an important element…
And there’s nothing wrong with designing attractive and creatively innovative bank branches.
But that is about ‘BRANDING’ rather than banking.
‘Branding’ is all about ‘myth-making’…
Myths may at times be helpful… however not always.
I note all the TBTF banks are now crowing in their advertising about how much they care about communities and blah, blah, blah…
That’s BRANDING… and reflects no growth or change in finance.
P.S. I note that the link is to a site called FinancialBRAND.com
P.P.S. Nothing wrong with your comment… like I said, I like good architecture… I just don’t think its touching on the real problems in global finance.
Well, in some ways its good that the bankers aren’t taking us seriously. If they actually understood what we are trying to build, and took it seriously, they might realize that it would make their system look like a dinosaur and they might get cranky about that! There are some benefits to being under the radar. We can work in relative peace, at least for a while.
I followed your journey to Europe, but I still don’t understand why or how it is beneficial to preach to the banker/establishment oligarchy. They won’t be part of the new distributed paradigm and success will be achieved by ignoring them. Besides, they want all transactions traceable for taxation purposes which social currency types need to be aware of. I know because I sold products into SWIFT for three years.
Best to ignore them, see bitcoin.org and http://themonetaryfuture.blogspot.com/2010/10/rally-in-bitcoin.html
my intention wasn’t to “preach”, it was to inform, or maybe even inspire.
there are plenty of opportunities for banks and the financial industry to truly innovate, even in smaller ways than we’re talking about. if they want to. we’re lighting the path.
and all transactions traceable? how? you can’t tax a social currency. they’re built on emotions, not logic. things based on real trust are opaque, and will never be measurable. isn’t community built by not needing to put a number on every single thing that is done in one’s social life?
Great post Venessa! The future will certainly provide a rich tapestry of services, whether banks in their traditional form have anything to do with it or not.
Excellent article. I agree with you on a lot of things banks could do, and I disagree with a few of the things you want from a bank – e.g., I can’t imagine wanting to link my bank account to learn from twitter, though there is a service that sort of does the opposite – (http://blippy.com/about) – that banks could mine I suppose.
But the one area that I want to share more on is that there are banks that people bank with due to their community engagement. Community Development Credit Unions. Cooperative Banks. Some credit unions. Many very local banks. They deliver excellent, low cost, community driven financial services, and engage with the community – profits stay there, many people are employed there, and so on. What they aren’t, for the most part, is innovative or flashy. My last local bank had a better online banking system than my current HSBC global bank. It didn’t have ATMs that you could use to deposit without envelopes, or photo deposits and mobile banking. That was probably because the local service area made it easy to get to one of their branches, there were lots of people to help, and they were friends and neighbors when you got there. They’re probably less efficient than global banks at separating me from my money…and I kind of liked that!
Thanks for the thoughtful piece.
I think that by and large, the people you met there are living a different story, and they have to get to the end of that story before they can enter yours. But I’m sure you lit up little flames of doubt in at least a few of them. The paradigms of debt, control, and mistrust won’t survive the defection of the creatives who are still propping them up for now.
I’m curious, how many women were there? Did they react differently?
i probably saw 5 or 6 really sexy women in short skirts and high heels, and they were the marketing people for some of the major banks, to lure in new customers.
apart from them, i saw some really alluring, strong, truly beautiful women, who were trying to make an impact in the financial world. maybe 10, 20 tops. Out of 5K. like mariela and martina from innotribe.
those women understand something that is beyond the scope of standard business today. they have the tools to transform the industry, but no one’s listening properly yet.
i think it’s funny because it’s just a matter of time. they already know the key.
One of the comments here really inspired me – I like you am a gardener and beer brewer ( why wasn’t I surprised :-)), so natural ecosystems and nurturing are part of how I live. So here is an invitation – if we had to invent a “bank as a garden”, but not as only an architectural element, rather as the whole thing, what would it be like? I guess bank as a prairie is even closer to what I really have in mind…. Would you like to dream this up together?
Thanks for calling me troublemakers – that really gives me the resolve to carry on!!!! I know exactly how you felt at Sibos – this was only my second. On top of that I joined SWIFT when I was just 20, not yet out of university, just arrived in Belgium, properly naive and a dreamer, working in a very male, very serious, very respectable field ( computer security which at that time included mainly cryptographers who took themselves very seriously)…. so the feeling of being patted on the head and told “this is a cute idea, but you don’t really understand” ( or even worse: ” you know we listen to you because you are cute, but don’t think we take you seriously”) is very very familiar :-).
BTW – I’m in NY on Thu, any chance we could grab some lunch/coffee together and chat?
Yes! i would love to see you! i’ll email you.
Venessa,
>>I’d basically provide everything, if in return, I could have a service that was like the eBay or Netflix of investing. Show me opportunities where I can micro-invest in things I care about. Recommend ways I can save money on the things I already buy regularly. Show me how I can leverage my network and invest with a whole swarm of people. (Think Groupon for investing.) And then make each of these investments a part of my digital identity. I WANT people to know. I’ll wear it like a badge. Give me a service that empowers me to invest intelligently and in a way that represents the ethics I believe in, and I’ll tell everybody about it.
A huge opportunity for a groundswell – beautifully distilled!
A start could be to invite kindred spirits – through Pledgebank or Kickstarter – to affirm their willingness to support a new generation of financial institutions that appreciate this opportunity.
Much as Diaspora moved Facebook to change, such a movement might prompt increasingly brittle banking empires to take note.
What do you, and others in the EBD community, think?
Best,
Mark
@openworld
You should totally do this, Venessa, along with the rest of the #futureofmoney team — if only for the total awesomeness of a crowdfunding video that begins with the words:
“We’re starting a bank.”
(Great blog post, by the way, really shook up some of my thought processes.)
I like the idea of a social network bank that helps connect me with potential co-conspiritors. I’d like a bank that is transparent, but I’d also like it to protects my anonymity. How would that work? . . avatars of trust? *shrug*
Mmm, Edu-banks would be cool! Instead of being charged heaping sums of interest on school loans I could link up with a trusted Edu-bank that asks for personal data (the information that is influencing me) in exchange for interest-free loans. Such a bank could also connect me to like minds and supply us with loans that help us innovate sustainable systems. Heck, the bank could sponsor teams, tribes, and feed off of the good PR of our social entrepreneurial and “SmArts”. 😀
No, the old boys won’t go away overnight, that’s why you have to befriend them and learn the secret codes their hearts. Humans have a lot in common, no matter how many abstract laws one group may seemingly yield over another. Bankers are good people in broken power regimes. These institutions are polluted with bad intelligence. They know not what they do.
I’m glad you got to go and revel in the suited glory of the Mr.Smiths. God I love the old schoolers. Yes, probably best to learn how they tick. We could learn the laws of finance and throw a party for them. We could schmooze and dazzle them by operating at their ‘imagined’ level of bankerness while negotiating interests. Codes, codes, codes – do they really think the old tricks will keep working?
So, they want our trust? That’s a start. Maybe they better start educating us, because they’re about as distant and distrusted as power players come and many of us simply have no clue how banks actually operate. Anyway, we need to educate them and they need to educate us. Open up the gates of communication and let us into the silos.
Good people abound, we simply aren’t educated in the laws, the codes of trust that operate at their level. If we could learn them I imagine we could lawfully supply ourselves with legal tender, helping tribes spark a cultural renaissance (maybe). We’re all vessels in an open sea of data. How might we stay afloat?
Collective investigations sounds like a start. *super shrug*
Actually, yes! If investors can guide decisions where an instituion spends or invests its capital, why not a bank’s depositors, for example? Or employees, they have a large stake in the outcome as well. New models of governance and corporate design.
Forporations, as Umair Haque calls them, are founded with a larger purpose than making money for their shareholders. The joy of community values trumping corporatist accounting. Prophets of sustainable profits emerge, such as http://corporation2020.org
Vanessa thanks again,
In response to this essay I just want to say that I think, feel and see the emergence of the biggest change in culture and consciousness the human kind has ever witness. The whole system is changing including the banks. We may not like the speed but hey???it is called evolution, not Usein Bolt.
The unstoppable ball is “on” and we’ll need quite a bit of patience in this process.
Siting still doing nothing.
The spring comes, and the grass grows.
By itself.
@coacheragroup
Vanessa,
I haven’t understood why you find the future of money interesting. I can tell you that money, currency, and the “industry” that surrounds it, are all highly resistant to change. The reason for this, is we need it to be “stable” to maintain our current high-speed civilization. In my opinion, money won’t ever change. Even after we stop using physical currency (which is coming, but maybe not right away) there will be a valuation system that makes trading easier. I don’t ever want to be forced to trade an hour of service for someone’s home grown chicken and eggs, and thanks to a highly change resistant invention, from thousands of years ago, I won’t have to.
What needs to change is how we use money. Which, in point of fact, has nothing to do with money itself. Banks and money aren’t changing. This is good. Infuriating, but good!
The markets need to change. The future of markets is very interesting. Currency markets have some changes ahead, but it’s mostly political.
Sorry if I’m being harsh, but I like you enough to be honest. I feel like you are looking for a battle, but I’m afraid banks are indomitable. The only way they ever defeat themselves is by being too greedy. If you want a bank to fall, encourage them to be bigger dicks. :-p
Also, I like my local credit union. They give me free banking, unless I do withdrawls with competing ABMs. http://coastcapitalsavings.com
Side notes:
– Have you checked out this game? http://empireAvenue.com ~ a social influence stock market. Very interesting.
– Upcoming virtual storytelling conference: http://reinventionsummit.com
Thanks for sharing your keen insight! I hope your next topic is more sustainable. 🙂
I want to state if the focus is on value and what the future of values is. My whole argument is null and void. Technically wordy, I surrender.
Yep, there is defiantly some middle ground potential for expansion within platforms like EmpireAvenue. If you mention it you’re supposed to do this -> (e) DDRRNT #EAv
A #futureofmoney tribe in EmpireAv could make quite a stir.
Scott, I agree that money isn’t going away, but it can be complimented with virtual currencies. Eventually virtual will merge with the real. Socially augmented life-games would supply bankers with intelligence that ensures society’s mutual interests are secure.
I think of the #futureofmoney as negotiating the space in-between top and bottom, opening the gates of transparency and trust.
Great post, Venessa. Thank you.
I think you’ve described in very few words a possible new paradigm of banking. It may be the next one and it may not. The existing paradigm is unlikely to change gradually; like all revolutions (cf. Thomas Kuhn) banks will stay the way they are until, in the blink of an eye, they aren’t that way anymore. Then people will wonder how the ‘old’ way was ever acceptable.
We are not living through just another recession (witness now the Fed buying its own bonds in order to push more money to the bankstas, etc.) but rather a rupture with the known past.
History unfolds in eras. We are entering the third era to unfold during the past 500 years or so.
This has been coming for a while. It takes a long time for (real and substantive) change to happen quickly.
Are You Ready for the 21st Century ? (7 minute video clip)
Cool video, Jon. More at http://www.constellationw.com/
Thanks cocreatr.
We (Michel Cartier & I) also have just had an accompanying book published in France (La Société Émergente du XXIe Siècle) that elaborates on the issues in the video and on the site, and presents four key scenarios along with the issues, choices and levers of change for each scenario.
There’s so much to do, isn’t there .. and in some ways so little time. But thankfully, due to people like you and Venessa and the others of the community on this blog and elsewhere, more and more people are realizing every day that the systems that govern us today are broken, eroding, dissolute and / or corrupt.
I “felt” it so strongly when Venessa mentioned the sense of “being patted on the head” .. “there, there, my sweet .. you’ll understand better some day” etc. I’ve met many such during my travels and travails. Dastardly grinfuckers, every one.
Thank you, Jon, you are one of the people like … too.
Let’s coin an new word for those condescending status-quo-ers: cagers, maybe.
Or: statues. On a pedestal, passed by and ignored while the people are laughing all the way to the _____! This is the word we were looking for.
Sweet synchronicity: http://futureofmoney.com/moneyconference/
In Calgary, Alberta, Canada we have a banking option called First Calgary. It’s a local credit union and profits get re-invested back into our community. Similar to choosing local food, it’s a way to ensure your banking choice is a reflection of who you are and has a local economic benefit.
Sorry, just me – again. Looked to understand the context of what SWIFT’s Deputy Chairman, Stephan Zimmerman, said during the closing plenary about the expectations of Gen Y and Venessa quoted above:
When the bank says “We want Innovation”, they mean “We want some of that big pot of revenue, that keeps the status quo going, so how do we get that?”
They want to rebuild trust, because it brings back the revenue good times.
What they don’t get is that technology is now driven by people & transparency. “Open” is being thrown about by things like the “Open Data Centre Alliance” which is just a marketing term. The reality is it’s much more than that. It’s a way of life, and if you embrace it, we Gen Y will reward you with riches… but we can smell your fear & lies banking sector and we know you’d rather have profit than be helpful.
Be helpful, be genuine & then we’ll give you profit… but frankly, I’d rather use Mint.com and Blippy and have the lines of credit, or core banking account managed by a large 3rd party who GETS that a banking brand trades only on service… and that service has to be exceptional to beat free.
yeah, the strangest thing to me is that they’ve confused means for ends. money is great for the things it potentially enables….. but getting it for the sake of getting it, without any connection to it’s use of actually DOING something…. honestly, that to me is like insanity. it’s like the rat that keeps pushing the lever to get the little pellet over and over, mindlessly, for no reason.
i don’t know… besides sounding crazy, it also sounds incredibly boring. isn’t it more fun to use money to actually DO SOMETHING? make an impact, grow a building, improve a life, save a species?
hoarding doesn’t do anything….. it’s just a waste of time. so you have an enormous stack of pieces of paper we printed that make you feel special. big f#cking deal. while you’re in your ivory tower, terrified of actually having any emotional or intimate connection to people or the planet, we are here, on the ground, living and loving. i don’t think they “get words like empathy, compassion, bliss, joy, ecstasy.
A business doesn’t have emotion, it is seen by many as a legal entity with the single goal of generating revenue.
I’d see that as the outcome of a solid product that meets a need (social or otherwise). We’ve got so far down the financial innovation road, and managed to off-load risk, whilst keeping reward, that it’s hard to remember why these things started out in the first place.
They all micro-evolved in baby steps, from very risk averse businesses that were there to keep your future and your assets “safe”, and seed your dreams by being “secure”. In order to do that, they had to turn a profit, and the best way to do that is to have a competition. Competition brings out the best and worst in humanity.
So the mature, wise old banking sector has weathered many storms & to them today doesn’t look any different than yesterday, but as I pointed out at FSClub
http://thefinanser.co.uk/fsclub/2010/11/why-banks-and-socials-agree-to-disagree.html
Newspapers owned the infrastructure (printing presses), licences (journalists) and distribution (paper). Some of that was wiped out by the internet & only now are some of the brands beginning to resurface and monetise the change.
Record labels owned the infrastructure (CD burning), licences (copyright) and distribution (retail partnerships). Again disrupted by the internet.
Bank & Schemes own the infrastructure (network), licences (BINs) and distribution (Branches, phones & internet). Their distribution & network can and will be threatened by any outsourcer & BIN sponsored brand (like Virgin). You may also get freemium type products like Mint.com and Blippy, meaning it becomes harder and harder to justify the charges on financial products on top of the wholesale fee of managing the data…
At our first Long Now discussion, we spoke of demurrage currencies that lose value over time, thus discouraging hoarding money for its own sake and incentivizing investing for long-term return. Our existing monetary systems reward hoarding and undermine the economic case for investing today to reduce CO2 in the future.
There’s no “hoarding” of money other than under the beds of some wacky folk. That’s exactly because hoarded money doesn’t increase in value – in fact, inflation devalues it in real terms. Remember that the money you deposit in a bank doesn’t just get stored in a vault (most of the “money” doesn’t even exist) – instead it gets lent to someone doing something “real”, like growing organic produce, having used borrowed money to buy or rent land, to hire labour, to move stuff around.
I’m not aware of *any* large-scale “hoarding” that doesn’t ultimately turn out to be just a buffer to take up variations in input and output of the interfacing processes.
I just have to mention Thomas Greco again because he makes a difference between a spending account and a savings account. A spending account is one where you money circulates all the time. But ideally, you may want to have big infrastructure projects, for instance, change your national energy production industry to use 100% renewable sources. That requires the use of the money saved. I don’t see anything bad/wring in saving. To me, the issue is that we accumulate money for the sake of having money, because we see value in the money itself, not in what we can create with it, we seem to think that what a tomato comes from the coin in your pocket rather than from the seed in the soil.
On another point, Venessa: Chin up!! You had to be at that conference saying what you just said. It is very unfortunate that most of them are talking in the old language. It seems to me that your mission there was that of sowing the seed. Letting them know that this new generation is emerging. Whether they are in doubt as to how strong we are and how soon what we are doing may show any results, it’s their own issue. Thanks to you, they won’t be able to say “I didn’t know/nobody told me”.
I guess, using a bit of my spiritual experience, I believe that the audience you talked to ARE indeed looking for innovation, but opposite to what normally happens, they’ll find it mostly out of their own comfort zones, they’ll find innovation in people like you, and like your interviewees. You were there to show them who they can contact when the door starts opening for them. At the same time, I am sure that something did/made (??) ‘click” within many of the participants, something switched on, and they will, slowly but surely, start driving change from within their companies, or will join the new thought.
One of the interviewees in your video said something like “if they don’t change, they’ll be [kind of] left behind”….trust the process and trust your work…you did what you have to do and things are changing.
Of all the amazing ‘banks’ I heard about at Sibos I was most impressed by the quasi-bank, Zopa: The P2P lending group that is trust-based AND making lenders amazing returns (in this day and age).
What I don’t understand is why all the bank customers in the world are just ‘taking it.’ We have the numbers and power to force banks to shift their ways. We could make noise and trouble and begin to withdraw our money in droves to make a point. All of us are somewhat complicit because we do not want the system to fail– we like the security that banks provide, somehow. So, how do we ensure security and change at the same time? Old paradigm giving way to the new…
Zopa merging with Triodos bank? Maybe a good place to start…
hi jodi,
i’m interested in the peer to peer lending marketplaces too; i aggregated all the ones around the world i could find, around 40 so far: https://emergentbydesign.com/2010/08/27/35-social-lending-platforms-around-the-world/
i like your idea. peer to peer lending + social responsibility/sustainability + ethics = win.
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A lovely storm, here and elsewhere. 🙂
Venessa great blog.
As we sat together at the closing plenary we shared many of the same thoughts. My take on this is that what you did was start the debate, and encourage opinions to be aired in public. A very important change.
Prior to this years Innotribe it is unlikely that the participants had understood that there even was a debate. The key is that you have sown the seeds of change, as lots of the other innotribers did. Post Sibos my inbox has reflected that not all the banks are keen to keep the status quo, and are looking at new ways to engage with their customers.
Additionally we are all now connected by the shared experience, there is nothing that cannot now be achieved by those of us who having shared our vision go and create the change.
i completely agree. i’m glad if my voice has helped be a catalyst of change.
Hi Venessa,
I’ve been reading your blog for a while now – and have been very impressed with what you’ve had to say. This is quite a community you’re a part of. This post encouraged me to get off the bench and finally post a comment. Not because I haven’t had anything to say until now – but because it was already being said so well by so many others here.
I’ve finally found something that I hope may be of value to you. I became concerned by what I felt was a change in tone in your post above. In addition to a sense of frustration that I felt was unusual in your blog, I also felt that you were consistently placing yourself in the position of an outsider – using the concepts of them and us. As an example, your post began with a statment that you intended the video “to provoke them, to inspire them … but the message seems to have mostly gone over their heads.” Might I suggest a shift to “provoke us…?” The current crop of banking sector employees and leaders no more owns this system than you or I do. Systems are not owned, they just are. And when you chose to change this system, you inherited it as fully as the CEO of Citibank, or Alan Greenspan. Your ideas, your willingness to take part, and your belief in the beauty of the possible future means it is now your system. You are them, Neo. 🙂
In this world the status quo is maintained by the majority. (Whose bread I eat, his song I sing.) Innovation is manifested by a very small minority. In choosing to become a change agent, you chose to be a member of that innovative minority.
The frustration you express in your post above is a difficult part of the burden of leadership. We can share this burden with a cadre of like minded individuals, but I doubt we can completely avoid it. You have set an ambitious goal; It is nothing less than a reimagining of many of the fundamental concepts underlying our current financial system.
Up until now, you have credited – no doubt correctly – many of your ideas as an upswelling of the cultural consciousness – Emergence, if you will. I agree with you. Many of the memes you highlight are experiencing an upswelling, and seem almost to be propelled from every direction at once. It is an exciting time to be alive and taking part.
That having been said, there is another aspect of systemic change making that I wonder if you are allowing yourself to become frustrated by – perhaps because of… ? I did a search looking for your graphic on the Roles in the Lifecycle of Memetic Development. I believe it may apply in this case as well. You are performing the roles of connector, critic, facilitator, disruptor, propagator, and others – and at the conference, you were talking to a room full of stabilizers, assimilators and analysts. Is it any wonder they were dismissive of your message?
You are at the point where the system’s “Design” requires great consideration. Is it possible that the “insiders” in the room sensed that while your finger was on the pulse of the zeitgeist, you were possibly less convincing in terms of practical, concrete, designed and considered ideas that were immediately implementable?
A leader creates a vision. You are creating that vision here on this site – day by day, in a number of areas. Those of us thinking in similar directions are cheering you on with each post, as you push the cultural mind to new dimensions. Conversely, I think you also realize that bankers are customarily highly risk-averse. Your ideas are well beyond the comfort zone for most of them. Additionally, as they become invested in and accomodated by the system, they become reticent to change it. Your ideas may have been seen as a “taking,” taking away the standard rules of business (with the established choke, or “intermediation” points) without replacing them – or at best, replacing them largely with abstractions.
None of this is to downplay any of the significant and impressive steps you are taking. I applaud your work and joyfully wonder at the depth and breadth of your reach. What I am saying, I hope constructively, is that you are at the point where you have opened your consciousness to the current banking system, understood its beliefs, absorbed its customs, and realized its shortcomings. You are considering alternatives and envisioning a way to move forward.
In my opinion, you are at the classic decision point of the leader. The question you may be struggling with is: Do you embody your vision and empower others to begin the work of creating it, or do you continue to see yourself as an outsider with less ability to influence the system than those “in power?”
If you were to ask me, I would say that you, and your network, are actually in a better position to effect massive change – through a manifestation of these worthy ideas in the form of a working concept model (shhh – an actual ____!) – than those who depend on the smooth operation of the status quo for their daily bread.
What do you think?
From a purely practical perspective (a la Kevin Porter), please let me know if you (Venessa et al) come across one of those elusive bankers who can help build the future we envision. I’ll need to connect with his / her bank’s Global Relations Manager for SWIFT, as well as their government / institutional relations staff, to improve the efficiency and integrity of the processes related to international student mobility.
This discussion is valuable, certainly, but I’d like to get to work on the transition. Thanks — cheryl@USjournal.com
thank you very much for this thoughtful comment, kevin.
you’re not the first one that’s called me out on the post, and i apologize that my language was a bit sloppy. maybe i was tired.
the truth is, i was pretty overwhelmed at the conference, and definitely felt surrounded by “them,” not “us.” as a young female without any experience in or deep knowledge of the financial industry, i felt totally out of my element.
everything you’ve said here is very good advice, and i take it to heart. i know that patience and compassion has to replace anger and frustration. the world is what it is, it will take time to shape. my role is just to learn better ways to express this information with clarity and, as you said, actionable direction.
working on it.
thank you.
– v
You’re doing quite a bit more than just “working” on it. I’d say you “are” it 🙂
I’ve been consistently impressed by you intelligence, vision, clarity and sense of joy.
After reflecting on your advice to “create something of value,” I was encouraged to create a blog. After reading your constructive ideas on creating a community, I know what my next steps are.
You might be interested in a post, largely inspired as a result of this community: http://clearlyconsidered.blogspot.com/2010/09/changing-system-part-1.html
Thanks again for your empowering vision – and for graciously continuing to put it out there!
I keep coming back to this sparkling aggregation of collective intelligence. Mused about the energy you may have felt, Venessa, and followers. Bigwig institutional inertia traveling in a direction not aligning with yours, and you choose to act on it. Bravo.
More on that. Institutional inertia, meet collective intelligence
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I found myself in the company of 200 bankers at Canary Wharf, London the other week and I “got looks of skepticism and cynicism” too but one thing of encouragement was the geeks building the software for the banks were more enlightened on the ‘new economy’. However, they get paid to build what bankers tell them. But I can see this changing.
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The leak of UBS’s dress code this week made me think of this post, and I have linked to it from Chris Skinner’s blog. http://thefinanser.co.uk/fsclub/2010/12/bank-tell-women-what-bras-to-wear-and-men-must-shave.html
I vow to continue to wear non-suit attire and stubble while in the company of bankers.
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Hi there, i read your blog occasionally and i own a similar one and i was just curious if you get a lot of spam comments? If so how do you stop it, any plugin or anything you can advise? I get so much lately it’s driving me crazy so any help is very much appreciated.
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