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Category Archives: Uncategorized

Essential Skills for 21st Century Survival: Part 2: Environmental Scanning

11 Sunday Apr 2010

Posted by Venessa Miemis in Uncategorized

≈ 76 Comments

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culture

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We recently discussed Pattern Recognition and the role it plays in understanding and decision making. The next topic in this 12 part series is pulled out of the Futures Thinking toolbox:

::Environmental Scanning::

Traditionally, environmental scanning is explained within a business context as a strategic approach to acquiring information in order to stay current on events, emerging trends, and external factors that could influence or impact an organization. It basically means paying attention to what’s going on within your industry, monitoring what your competitors are doing, what your customers are saying, and being sensitive to potential threats or opportunities along the way. Continue reading →

Maintaining Your Garden of Trust

07 Wednesday Apr 2010

Posted by Venessa Miemis in Uncategorized

≈ 47 Comments

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community

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This morning I was getting some seeds started for my garden, and I was reminded of a tweet from a few weeks ago where I said something to the effect of ‘customer service is now more like gardening and less like hunting – nurture relationships.’ Well, the SCRM crowd (social customer relationship management) pushed back. [@wimrampen @grahamhill @ekolsky @myjayliebs @mkrigsman @SameerPatel @pgreenbe @kitson, you know who you are!] They said this wasn’t the case, and that studies had shown that customers don’t really want a relationship with a brand. To me, “relationship” doesn’t have to mean I’m going to have you over for dinner. There are levels. It can just mean that I will recommend you to a friend. I let it go at the time, but I want to go for Round 2.

I think that gardening is as powerful a metaphor as any for the life-cycle of a process, and I do see a correlation between what it takes to grow a garden and what it takes to build trust with a potential customer, client, or future alliance. Here’s how I see it:

Continue reading →

Essential Skills for 21st Century Survival: Part I: Pattern Recognition

05 Monday Apr 2010

Posted by Venessa Miemis in Uncategorized

≈ 116 Comments

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consciousness

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Over the past few months, we’ve been discussing the various skills needed for effectively operating in a world characterized by information and accelerating change, and I’ve been assembling these ideas into a framework for a new thought architecture. This post will be the first in a 12 part series, and draws its influences from the fields of Futures Studies, Complexity Science, Systems Theory, Cybernetics, Social Network Analysis, Knowledge Management, common sense, and exploration into my own thinking.

All of the skills I’ll be covering are already in practice in our brains – it’s just a matter of becoming more aware of them so we can sharpen them. I imagine them all happening concurrently and all reinforcing each other, creating constant feedback loops that raise consciousness and build intelligence. Though I’ll be identifying 12 areas, they’re mostly components of each other, so we’ll see how we might expand or refine these as the series rolls out.

– :: Pattern Recognition :: –

The ability to spot existing or emerging patterns is one of the most (if not the most) critical skills in intelligent decision making, though we’re mostly unaware that we do it all the time. Combining past experience, intuition, and common sense, the ability to recognize patterns gives us the ability to predict what will happen next with some degree of accuracy. The better able we are to predict what will happen, the more intelligent we become. So, you might say that the purpose of intelligence is prediction. Continue reading →

Where We’ve Been and Where We’re Going

26 Friday Mar 2010

Posted by Venessa Miemis in Uncategorized

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community

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Fellow Travelers,

This post is intended to serve as a benchmark for the progress we’ve made since the inception of this blog. What started as a personal exploration into the self and the emerging Network Culture has evolved to be a collaborative effort to better understand ourselves and our process, to share resources and gifts, and to learn and grow.

I am continuously humbled by the level of participation, the depth of thought and insight, and the consistent support and encouragement that have been contributed here daily. And not just to me, but to each other.

I believe we have reached a new level of cooperation in this past few weeks, and it bears acknowledgement before we progress further. I want to take an opportunity to reflect on what I perceive has happened so far in this collective learning loop, to capture this moment, so that we’ll always have a point of reference as we continue on this journey. I can only imagine that things will get more exciting and innovative from here on out. Continue reading →

Junto: Discussing Ideas Worth Spreading

22 Monday Mar 2010

Posted by Venessa Miemis in Uncategorized

≈ 137 Comments

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culture, Design

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I’d like to start a Junto. (pronounced hoonto)

Originally, “The Junto was a club established in 1727 by Benjamin Franklin for mutual improvement. Its purpose was to debate questions of morals, politics, and natural philosophy, and to exchange knowledge of business affairs.” [wikipedia]

This seems rather amazing to me, and something that should always exist for knowledge sharing, information exchange, learning, personal growth, and empowerment. Not only does it make logical sense, a recent research study suggests deep, meaningful conversation actually makes us happier. The study, published in the journal Psychological Science, showed that when two people enter into a deep discussion, they create shared meaning of the world, strengthening their connections and bonds and interdependence, making them happy. (It feels good to relate to others!!! Did we need published research to really know that? Just check out the comments section of this blog, it’s living research.) Continue reading →

How to Spark a Snowcrash, & What the Web Really Does

20 Saturday Mar 2010

Posted by Venessa Miemis in Uncategorized

≈ 114 Comments

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social evolution

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It’s been an interesting week, to say the least.

In a lot of ways, we all just pulled each other up to a new frequency, I think. We’ve been sharing our ideas and perspectives of our personal discoveries for a while now, and all of a sudden all these perspectives assembled into an insight that helped me understand why the human network is so important, and why building a personal ‘trust network’ is critical for moving forward in society. (For anyone new here, check out An Idea Worth Spreading post and comment thread as an orientation to this site and the thinking going on here.)

So the past few days have been spent thinking about what just happened, and how we can keep doing it.

I have realized what’s happening here is that this blog has become a public learning community, where we are all literally learning how to learn. We are learning how to think in this new way. This new way of thinking, this ‘network thinking,’ by default requires a network. We can’t learn how to think in the new way alone. We can only figure it out through experimentation and collaboration. This is the “shift” everyone is talking about, the big thing that individuals and organizations “need” to operate in the 21st Century. We’re revealing it, unfolding it, right now, together.

My takeaway of what this means and how to do it: Continue reading →

Facebook Surpasses Google: Is a Digital Currency System Ready to Emerge?

17 Wednesday Mar 2010

Posted by Venessa Miemis in Uncategorized

≈ 15 Comments

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money + currency

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In case you missed it, Facebook surpassed Google last week, according to Hitwise Intelligence.

Facebook reached an important milestone for the week ending March 13, 2010 and surpassed Google in the US to become the most visited website for the week.

So what?

Watch this short video of Thomas Power of Eacademy.com talking about Facebook becoming a bank. He says Facebook should catch Google in terms of traffic by the end of the year. (looks like it’s happening even sooner than expected?) He then lays out a scenario of some powerhouse acquisitions that could take place, and a possible peer-to-peer lending business model that could wipe out the current banking industry as we know it.

Things are about to get very interesting.

An Idea Worth Spreading: The Future is Networks

16 Tuesday Mar 2010

Posted by Venessa Miemis in Uncategorized

≈ 342 Comments

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social evolution

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This weekend I experienced a snowcrash; a moment where the seemingly disparate pieces of information floating in my head came together. A synapse fired, a new connection was made, and I was brought to a new level of consciousness, a new way of seeing the world. In reading this over, it almost sounds obvious, but it took me a while to get here. I hope that by sharing with you, it’ll help you “get it” too. So let me take you on my thinking trail.

Insight #1: The Overview

The Future is Networks.

This idea has been buzzing in my head for a long time. The first time I wrote it down was over a year ago, not really understanding what that meant, but it was an “intuition.” As time has gone by, this has seemed more and more probable, but I wasn’t sure how it fit together.

The buzzing has been growing louder, and my mind was saying, ‘The future of Social Business is networks,’ ‘The future of education is networks,’ ‘The future of society is networks.’

What did this mean?

I know everyone is busy. Everyone is looking for some solution to how to make their situation better. If you will just bear with me, I’m going to expose you to what I found to be an incredibly powerful idea. Continue reading →

#metathink monday experiment: The Power of Twitter

15 Monday Mar 2010

Posted by Venessa Miemis in Uncategorized

≈ 23 Comments

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community

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Good morning, Infosphere!

Over the past few months, I’ve been wanting to set up “Metathink Mondays.” Essentially, once a week, post an insight or a question that we can all ponder and reflect upon, in the service of making us smarter. Then, I’ll collect all the feedback, assemble it into another post or ebook that would be like an ‘insight report’ for all of us. We’ve done this once before, but I know we’ve all grown since then, so I’d like to revisit the topic.

What’s Metathinking?

So, if you haven’t been following along here, I’ve been working on this concept I’ve dubbed “metathinking,” or “a way of figuring out what the hell is going on.” We’re surrounded by all these streams of information, complexity, and accelerating change, and just trying to find a way to keep up. Well, there’s no way of “keeping up” – it’s flowing and it’s only getting faster. But there is a light at the end of the tunnel that will keep us from drowning. As Clay Shirky put it, “It’s not Information Overload. It’s Filter Failure.” While the programmers and engineers improve the quality of search, we need to be doing the same – but not with code, with people. Continue reading →

Framework for a Strengths-Based Society

09 Tuesday Mar 2010

Posted by Venessa Miemis in Uncategorized

≈ 89 Comments

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Design, Work

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The world as we know it is in disruption. Maybe it’s always been in disruption, pushing us through cycles of apparent chaos so that evolution can continue and new paradigms emerge. Thanks to social technologies, we’re growing into a globally connected communication system, and seem to be heading towards a tipping point. But what is it that we’re transitioning to?

Maybe we’ve forgotten the bigger picture. The Web was never intended to be about marketing, banner ads, and spam; it was intended to be about learning, sharing resources, and attaining a deeper level of understanding of each other and the world around us. The latter is happening, albeit slowly. I wonder if reframing the experience might help us accelerate the process.

I’ve been thinking about what that would look like, and what it is we’re really trying to achieve. I just read a piece on Edge by David Gelertner, titled ‘Time to Start Taking the Internet Seriously.’ In it, he provides an overview of “where we’re at” with the Web – a world of information, activity streams, and NOW; flooded and drowned by immediacy:

The Internet increases the supply of information hugely, but the capacity of the human mind not at all.

I think he grazed over an incredibly important idea, but never went further to develop it. Earlier in the piece, he said something that also hints at this “big idea”:

It has always been harder to find the right person than the right fact. Human experience and expertise are the most valuable resources on the Internet — if we could find them.

So the information is only half the battle. Now we need people to filter and understand it.

Over the past few years, I’ve spent a lot of time on the web; reading, learning, watching. Only in the past six months have I decided to experiment with intentionally growing a personal learning network. I’ve written before about how I’ve been using Twitter for personal growth (How to Use Twitter to Build Intelligence), and now I’m focusing on how to build the social capital within my network through “network weaving” and what could probably be referred to as “targeted sharing.”

I’m becoming convinced that this is the purpose of the web: to use it as a tool to enhance both ourselves and the network.

I think the web, in it’s nowness, has tricked us into a constant state of reaction. The information is streaming all around us, and without a focused mindset of intentional purpose in place, we are not in control. Even as we’re posting (which we often confuse with ‘creating’), what we post is usually in reaction to something else, or worse, an echo of it. In our social networks, we’re weaving intricate representations of our identities, posting our interests, photos, and status updates – but these are not ‘creating’ either, but rather asserting. “THIS is who I am. THIS is what I’ve done.” None of these things are creating.

I think, as a society, we have lost ourselves.

The Internet didn’t cause the degradation – we’ve been slowly breaking down for decades – but the Web may be pushing us in the wrong direction because of how the experience is framed. Everything is about the information “out there,” how to search it, filter it, and tag it. But where does that leave US?

I’ve danced around this subject for months, not knowing quite how to bring it forward. But perhaps what’s needed is to be blunt. Before we can hope to advance forward as a species, I think we should turn the focus away from what exists out there, and instead turn inwards and look at ourselves.

I see the web as a tool for evolving our consciousness. Not just to be more present or mindful, or more empathetic, but to actually develop to be more fully human. We must understand the implications of our human agency, and learn to cultivate the forces inherent within us that enable us to impact the world.

I’ve been thinking a lot about tagging, and folksonomies, and shared language, and found it interesting that in our obsessive desire to label literally every thing around us, we haven’t yet thought about how we define ourselves. (And I don’t count a Twitter bio of ‘social media expert’ as self-defintion).

I’m talking about really reflecting on our Strengths, the combination of things that make each of us both unique and united. There is currently no tool or app out there of which I’m aware that would allow us to describe ourselves and each other in a way that puts a focus on self-development and social capital amplification.

If we shifted the way we talked about ourselves, would there be a shift in our ability to grow? And further, would it help us to assemble dynamic teams and find the kinds of people we need in order to launch initiatives and take action?

As we become more interconnected and accessible, we need to be able to search for each other not only by topic of interest, but by the types of people with whom we’d like to collaborate. I imagine an index that would travel with us around the web, comprised of our strengths, our skills, and our social connections. As networks take precedence in the way we orient ourselves on the web, it will be useful to have visual maps of how we’re connected. Our personal skill sets, knowledge, and expertise will become our virtual resumes, constantly updated and vetted in real time. And our strengths are our underlying ‘human factors’ that act as the foundation for our personal operating systems. This might emerge as a visualization, or possibly as a series of tag clouds. Here’s a few examples of the types of words I think would be used in a “social tagging system.”

[Update: A tag cloud is just one example of what it could look like. It’s hard to put things that may boil down to ‘tacit knowledge’ into words. Another way this could go is via images, like archetypes or badges.]

I think we’ve suffered too long in fitting ourselves into roles and job descriptions instead of choosing to operate in accordance with our strengths. If we define ourselves by a job title, we attach ourselves to prestige, influence, and power. We compete for limited positions, and discard our true selves in place of fitting a mold.

But what happens now that we live in an era where our knowledge, creativity, and ingenuity are being acknowledged as the source of our wealth? What happens when we exchange value as a result of the limitless potential of our strengths? If we shifted the focus, we could each be allowed to develop and excel in the ways we’re naturally inclined to do. If we know what those strengths are and how to harness them, we’ll be able to use the Web more effectively as a tool for learning and for collaboration.

It will take a combination of self-awareness, self-assessment, and some soul-searching, but I think this is a key element in honing ourselves so we can benefit from our collective intelligence. I think it starts with developing a shared language of how we want to define ourselves, and which strengths and values we want to cultivate as we push society to the next level.

There is no longer a scarcity of information. We’re saturated by it. What we need to know now is how to combine the people together who will know how to use it.

#

From the Twittersphere

@ehooge: recommended The Oxford Muse

The Change Journey

research: You Are Who You Know: Inferring User Profiles in Online Social Networks

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